Dispatcher and technician licenses may not be used for a contact center call center or customer case management application.
Field service lightning appointment booking api.
Lightning apps lightning flow marketing cloud.
While field service lightning is traditionally used for field service operations it can also support some appointment booking use cases.
To find the answer let s evaluate what type of scheduling you are trying to implement and determine how mature of a scheduling tool you will need.
Built to be offline first field service lightning presents information in a clean and easy to use user interface and arms your workforce with the latest.
The field service lightning mobile app by salesforce is a brand new way to bring the full power of field service management to your mobile workforce.
So when should a company pursue one or the other.
For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm.
Field service lightning appointment booking api published on october 13 2017 october 13 2017 120 likes 27 comments.
Represents the appointment booking scheduling process in field service.
Improve first visit resolution by arming employees with this best in class mobile solution.
The grade of the available appointment booking slot.
The time frame of the returned appointment booking slot.
Optimize your workforce and improve field service management with salesforce s intelligent field service solution formerly field service lightning.
Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.
Our field service mobile app enables teams to always be connected with access to the info they need to complete work seamlessly.
Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.
Field service in the rest api field service managed package fsl namespace.
Represents the appointment booking scheduling process in field service.
Http bit ly fsl777course the field service lightning appointment booking feature lets you offer truth based graded appointment sl.
Get up to speed with fsl.
For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm.
